Shipping & Returns
We ship as soon as the collar is custom made. Usually allow 2-3 days once we receive your order.
We do ship outside the USA through Paypal from verified accounts.
Please email us and we will give you details on how complete order if you live outside the USA.
We expect Mastercard, Visa, American Express and Discover credit cards & debit cards through our secure website store. If you have a PayPal or would like to send a money order please contact us and we will you the details.
If you have any questions just sent us an email, email@example.com
Exchanges & Repairs
Here at Poochie Smoochies we want you to be happy with the collar you choose for your pet. We will exchange or repair any collar you get from us. We work hard to customize and create the collar you have selected for your pet. Happy Dogs, Happy Customers!
Please double check your dogs neck size to make sure you have ordered order the correct size. If it does not fir simply let us know and we will make sure you have a collar that will fit your dog. Contact us within 24 hours at firstname.lastname@example.org if you want to make changes. We will happily work with you and making the changes you would like to make.